Reverse Cycle Aircon Repairs Repairs

NGW Group offers unsurpassed levels of professionalism, knowledge, and experience when it comes to repairing reverse cycle air-conditioning systems, aiming to solve your problem the first time.


There is nothing worse than when your air-conditioning stops working during summer. Most of the time there is no prior warning and the first time you realise there is a fault is when you try to turn on the system. The NGW Group services all of Canberra and as well as being the authorised repair agents for Rinnai and Brivis, we can also service and repair all other brands

Each brand of refrigerated reverse cycle systems are designed and operate differently, which is why they can only be repaired by a registered air-conditioning technician. This is why you should call the NGW Group to help with your air-conditioning repairs in Canberra.


Reverse cycle ducted air-conditioning systems are complex and while the quality of brands like Rinnai and Brivis are excellent, a maintenance plan should always be an option.
Manufactures recommended maintenance and servicing should be conducted every 1 or 2 years by an agent such as the NGW Group. We offer regular maintenance packages, as well as once off maintenance and servicing before summer.

It’s proven that regular maintenance can help ensure your system lasts longer and stands the test of time.

Why Choose Us

Experienced Team

Our technicians are local, experienced, licenced and provide great service.

Fixed Pricing

No hidden costs. Honest upfront pricing for each job.

All Makes & Models

NGW Group has the expertise to work with all makes and models.

Quality workmanship

We stand by every job with our quality workmanship guarantee.

Contact Details

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    Customer Reviews

    Recently had these guys install our ducted heater and service our hot water unit.The advice, install quality and service is second to none. Honestly couldn’t recommend NGW highly enough.
    Thanks team!

    Macca Macca

    We would like to thank the Team from Natural Gas and Hot Water from the ladies that answer the call to the Technicians. we would highly recommend them to anyone looking for service. Friendly and Professional and on time.
    Many thanks Jim and Noeline.

    Jim Mills

    Great service and cost effective. My service just needed a reset and clean and was dealt with really quickly!

    Thanks Chris.

    Jacob Campbell

    We have been with NGW for some years and hold the company in high regard. Your technicians are always pleasant, knowledgeable and most efficient. Your phone support is likewise appreciated.

    Michael and Cora Mecham


    Contact Us

    Unit 5 8 Victoria Street,
    Hall, ACT 2618


    02 6241 8237

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    Air Conditioning Licence: AU471179 | Plumbing Licence: 199714155